View Reports Currently Available

Customer Loyalty Survey - Summary Report.

This is a free report detailing the results of your customer survey. It is issued to all organisations entering the Outstanding Customer Service Award.

Employee Loyalty Survey - Summary Report.

This is a free report detailing the results of your employee survey. It is issued to all organisations entering the Outstanding Workplace Award.

Customer Loyalty Survey - Detailed Report.

This comprehensive report can be commissioned either as part of your entry into the Outstanding Customer Service Award or as a completely independent survey outside of the awards programme.

Employee Loyalty Survey - Detailed Report.

This comprehensive report can be commissioned either as part of your entry into the Outstanding Workplace Award or as a completely independent survey outside of the awards programme.

Annual Benchmarking Reports.

These are available to enable organisations to compare performance, assess and understand industry and sector trends and learn what performance is actually possible

Please download any of the free sample reports below to view typical content and formats

Customer Loyalty Survey - Summary Report Download a sample report Download
Customer Loyalty Survey - Detailed Report Download a sample report Download
Employee Loyalty Survey - Summary Report Download a sample report Download
Employee Loyalty Survey - Detailed Report Download a sample report Download

Commission the production of detailed survey reports for your organisation either as part of an awards entry or as a standalone survey project.

Customer Loyalty Survey with a detailed report Commission your survey & detailed report £350 Buy Now
Employee Loyalty Survey with a detailed report Commission your survey & detailed report £350 Buy Now
Customer AND Employee Loyalty Survey Commission your surveys & detailed reports £600 Buy Now

Purchase an annual Benchmarking Report showing industry trends, best performance and common loyalty drivers

Annual Benchmarking Report 2012 (available Nov 2013) £350 Buy Now
Annual Benchmarking Report 2013 (available April 2014) £500 Buy Now